Privacy Policy
JBK Surface Care is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information including your name, phone number, email address, service address, and any details you provide when contacting us or requesting a quote.
How We Use Your Information
We collect personal information to:
- Respond to enquiries and provide quotes
- Deliver cleaning services
- Communicate with you about bookings or services
- Improve our services and customer experience
We do not sell or rent your personal information to third parties.
Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and only accessible by authorised personnel.
Sharing Information
We may share your information with trusted service providers (such as website hosting or email services) only where necessary to operate our business. These providers are required to handle your information securely.
Cookies and Analytics
Our website may use cookies or analytics tools to improve functionality and understand website usage. These do not personally identify you.
Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
JBK Surface Care
Email: [your email address]
Phone: [your phone number]